Status and Error Codes

Bundle status codes

Code Description
new Bundle activation has been started
pending_validation Bundle validation is in progress
pending_subscription Bundle was successfully validated and its subscription activation is in progress
activated Bundle was successfully validated and activated
subscription_activated Bundle was successfully validated and its subscription is activated. Applicable for Fortumo-managed subscriptions.
failed Bundle activation failed. Refer to error object for additional details
pending_cancel Bundle cancellation is in progress
cancelled Bundle was cancelled either by user or mobile operator
updated Bundle was successfully updated

Error codes

Code Description
ERR_2001 Generic failure, bundle was not activated
ERR_2002 User authentication failed, bundle was not activated
ERR_2003 User entitlement validation failed, bundle was not activated
ERR_2004 Failed to deliver activation instructions to the user
ERR_2005 Active bundle already exists
ERR_2006 Input parameter mismatch
ERR_2007 Bundle is already cancelled
ERR_2008 Bundle update failed
ERR_2009 Consumer update failed
ERR_2010 User has started a new activation flow

Cancellation codes

Code Description
customer_opt_out Customer cancelled the subscription
customer_plan_change Customer changed their rate plan and is no longer eligible for their subscription
customer_ineligible Customer was found to be ineligible for the offer
customer_account_change Customer has changed their account the offer is attached to
customer_closed_account Customer closed their account with the mobile operator
billing_failed_renewal Customer did not meet financial obligations in time for the billing cycle
suspected_fraud Suspected fraud
test_bundle Bundle was created for pre-launch testing, but has become stuck in an invalid state, or no longer desired, after launch
reseller_opt_out Cancellation originated by telco, which does not map to any of the above
merchant_opt_out Cancellation originated by partner, which does not map to any of the above
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